TW Equipments Limited
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Terms & Conditions

Personal Information Collection Statement

TW Equipments Limited ("TWE") Personal Information Collection Statement

 

Our collection of your personal information in this case is for the reasons set out below and we aim to process and hold such information on the basis of the guidelines and principles set out in this Statement and in our Privacy Policy Statement which applies generally to information held by us. We seek to comply fully with the provisions of the Personal Data (Privacy) Ordinance (Chapter 486) of the laws of Hong Kong.

We have created this Statement in order to demonstrate our firm commitment to your privacy and to disclose our information gathering and dissemination practices.

 

Manner of Collection

We primarily collect personal information directly by requesting that you complete forms or questionnaires, and also in connection with provision of services, activities or facilities to you at your request.

We may also collect information regarding your internet protocol address, browser type, domain name and access time.

 

Use of Your Information

We may use Your Information for one or more of the following purposes from time to time:

  1. Operation of our website and matters relating to the administration, management, operation and maintenance of the same;
  2. Communicating with you, including but not limited to responding to your requests for information, services;
  3. Designing and offering promotions, surveys and/or events;
  4. Marketing products, services, activities, facilities and other subjects (please see further details in "Use of Your Information in Direct Marketing" section below and you may opt out from receiving marketing information);
  5. Tailoring your experience at our website, showing content of interest, displaying the content according to your preferences by use of demographic information which is shared with advertisers on an aggregate basis (without revealing the identity of individual user of our website);
  6. Diagnosing problems with our server and administering our website by use of your Internet Protocol address;
  7. Conducting internal statistical research and analysis;
  8. Making disclosure when required by any law, court order, direction, code or guideline applicable in or outside Hong Kong;
  9. Preventing, detecting or investigating suspicious or illegal activities.

 

Disclosure of Your Information

We value all personal information received and do our best to maintain its privacy. Except with your prior consent or as required by law, we will not transfer or disclose your Information to any third party except that we may transfer or disclose Your Information in or outside Hong Kong as stated below (and we will not transfer Your Information to another party for it to use in direct marketing):

  1. Our subsidiaries, associated companies and/or business associations;
  2. Any personnel, agent, adviser, auditor, contractor or service provider who provides services or advice to us in connection with our operations as required to enable us to provide, or assist us in providing, the services, activities or facilities you have requested;
  3. If you consent or do not object to our use of Your Information in direct marketing (please see further details in "Use of Your Information in Direct Marketing" section below), our marketing communications and operations partners with whom we share information for the purpose of providing you with special offers and information;
  4. Any person under a duty of confidentiality to us; and
  5. Any person to whom we are required to make disclosure under any law, court order, direction, code or guideline applicable in or outside Hong Kong.

You should note that as we have no control over the acts of any third party that is not our agent (e.g. any governmental agency to whom we are required to disclose Your Information), the privacy protection stated in this Statement ceases to apply to any information which has been disclosed to such a third party in accordance with this Statement. We endeavour to deal only with responsible third parties but assume no responsibility for the privacy protection provided by such third parties.

 

Use of Your Information in Direct Marketing

We are allowed to use Your Information in direct marketing only if you consent or do not object.

In connection with direct marketing, we intend:

  1. To use your name, contact details, customer profiling information, and services, products and activities portfolio information collected, compiled, generated or held by us from time to time; and
  2. To market and promote the products, services, activities, facilities, education programmes, contests, games, lucky draws, promotions and/or events relating to TWE.

If you do NOT wish us to use Your Information in direct marketing, please inform TWE via telephone to exercise your opt-out right. You may also write to us at the address below, call us at (852) 3519 2200 or contact us via the contact information provided in our direct marketing materials to opt out from direct marketing at any time.

 

Data Access and Correction

You are entitled to access any personal data we hold about you, and if applicable to correct or update it. You also have the right to request details of our privacy policy and the types of personal data we hold.

If you wish to exercise any such right, please send an e-mail to us at info@twe-hkg.com.